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Lone Rock, IA

What's Happening

1 Oct

October Information

Beginning October 24, 2021, you must dial 10 digits (area code + telephone number) for all local calls. On and after this date, local calls dialed with only 7 digits may not be completed, and a recording will inform you that your call cannot be completed as dialed.

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Mandatory 10-Digit Dialing FAQs

Does this apply to Iowa?
Yes. Implementation of this Order requires all covered providers to make 10-digit dialing mandatory for all local calls in the Iowa 319 and 515 area codes.

Why is the local dialing plan changing?
On July 16, 2020, the FCC adopted an Order (FCC 20-100) approving 988 as the 3-digit abbreviated dialing code to reach the National Suicide Prevention Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK (8255) to reach the Lifeline until July 16, 2022.

Why is 10-digit dialing going to be required in this area code?
The FCC ordered that any area code that has the 988 prefix and has 7-digit local dialing be transitioned to 10-digit local dialing to ensure everyone is able to reach the National Suicide Prevention Lifeline using the 3-digit 988 code. For 988 to work in the Iowa 319 and 515 area codes, 10-digit local dialing must first be implemented.

Will everyone in the 319 and 515 area codes have to dial 10 digits for local calls?
Yes. Every customer with a number from the 319 and 515 area codes will change to mandatory 10-digit dialing for local calls. Dialing 7 digits for local calls will be prohibited for all customers in the entire area code.

What will be the new dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial the area code + telephone number. This means that all local calls in the entire 319 and 515 area codes that are currently dialed with 7 digits will need to be dialed using the area code + telephone number.




30 Sep

Big News!

The Lone Rock Cooperative Telephone Company has Big News!  We have completed the fiber project, and now being 100% fiber network, we would like to say thanks to all of you for your patience and understanding during the project. 

Moving forward we would encourage everyone to help protect the network and use the Iowa One Call before you do anything that involves going below the surface of the dirt!  https://www.iowaonecall.com/ or 1-800-292-8989.  Along with this keep in mind the orange markers in the ditch.  Avoid damaging these and if any damage is done, please notify our Office at 515-925-3271 as soon as possible.  

For service issues, changes, and questions please call our Office at 515-925-3271

 
Sincerely,  

Staff and Board Members




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