Telephone Service

Telephone

Single Line

$29 / Month

  • Local Access – $18.00
  • Subscriber Line Charge – $6.50
  • 911 Surcharge – $1.00
  • Access Recovery Charge – $3.00
  • Wire Contract – $0.50

Multi Line

$31.70 / Month

  • Local Access – $18.00
  • Subscriber Line Charge – $9.20
  • 911 Surcharge – $1.00
  • Access Recovery Charge – $3.00
  • Wire Contract – $0.50

Optional Call Features

If you are interested in adding any calling features, please call the business office at 515-925-3271.

Call Waiting

This feature alerts a customer, who is using his phone, that another caller is trying to reach him or her. One can put the first call on hold, answer the second call and even alternate between conversations.

Call Forwarding

This feature allows a customer to transfer their incoming calls to another telephone line where you can be reached or a message taken.

Three-Way Calling

This feature allows a customer to add a third party to an existing conversation, establishing a three-way conversation.

Caller ID

Caller ID allows for the automatic delivery of a calling party's telephone number to the called customers, which gives the called customer an opportunity to decide whether to answer the call immediately or not. The number is displayed on customer provided equipment. This can also include the display of calling party's name as well.

Voice Mail

Voice Mail can answer the phone with your own personally-recorded greeting when your line is busy as well as when there is no answer, even when your power is out. Your messages can be retrieved from your voice-mailbox at your convenience.

Long Distance

18¢ per minute anytime, anywhere

No monthly fee

Billed in 6 second increments after the first full minute

Bundled Long Distance Plans

60 Minutes

$9.50 / Month

  • 15.8¢ per minute
  • All additional minutes will be rated at 17¢ per minute

120 Minutes

$18 / Month

  • 15¢ per minute
  • All additional minutes will be rated at 17¢ per minute

240 Minutes

$35 / Month

  • 14.5¢ per minute
  • All additional minutes will be rated at 17¢ per minute

360 Minutes

$48 / Month

  • 13¢ per minute
  • All additional minutes will be rated at 17¢ per minute

500 Minutes

$60 / Month

  • 12¢ per minute
  • All additional minutes will be rated at 17¢ per minute

1000 Minutes

$100 / Month

  • 10¢ per minute
  • All additional minutes will be rated at 17¢ per minute

Low-Income Telephone Assistance Programs

Yes, you can afford telephone service...

Every person in America should have access to quality, affordable telecommunications service. This principal of "Universal Service" has been the goal of the telecommunications industry for decades. In 1934, the federal government codified the goal and reaffirmed it in 1996 by establishing policies for the "preservation and advancement of Universal Service".

To achieve the Universal Service goal, carriers have access to a fund that is generated by contributions from the telecommunications providers in the United States. Telecommunications companies draw from the fund to provide four programs that support telecommunications services nationwide. Lifeline Assistance Program (Lifeline) are part of the fund's Low-Income Program and are described in detail below. Toll Limitation Service (TLS) is another program available to low-income subscribers to help them control what they spend on telephone service.

Lifeline and TLS provide discounts to eligible low-income consumers to help them establish and maintain telephone service.

Relay Iowa

Relay Iowa ensures full telephone accessibility for individuals who are deaf, deaf-blind, hard of hearing, or have speech difficulties. It connects users with standard phone users via specially trained Communication Assistants (CAs) who facilitate conversations.

 

Services include: TTY/ASCII, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Visually Assisted Speech-to-Speech (VA STS), Spanish Relay, and CapTel® (Captioned Telephone).

 

To use Relay Iowa, simply dial 711. You can also use specific toll-free numbers for direct access. There is no additional per-minute charge.

 

Learn more about Relay Iowa